👋🏼 Hi, I'm Taylor.
Content Design Leader working at the intersection of product design, brand strategy, and information architecture. I build teams, shape narratives, and design great experiences.
Skills & tools
What I bring
Content & writing
Design & research
Strategy
Tools
Work
Selected projects
TikTok · Digital Wellbeing
Well-being interventions that feel supportive, not punitive
Enabling healthier habits with gentle, content-led interventions.
TikTok · Social Impact
Helping creators drive real-world impact through fundraising
Redesigning the broken donations tool resulting in +50% funds raised and +45% avg donation.
TikTok · Regulatory
Complying with Australia U16 social media ban
Led multiple content directions for TikTok's compliance with Australia's U16 social media ban.
TikTok · Trust & Safety
Expanding creator safety with smarter keyword tools
Redesigned the keyword filter experience to block similar versions and variations of blocked keywords.
Addepar · Content Strategy
Auditing and redesigning a financial projection tool
Fixed an ambiguous churn problem with a structured content strategy and updated IA.
Addepar · 0→1 Product
Building a B2B Enterprise Trading tool from scratch
Led content from zero to launch for a new trading product serving institutional investors.
Citi · 0→1 Product
Designing a financial planning product from zero
Shaped the tone system, emotional architecture, and content of Citi's native B2C financial planning experience.
Leadership
How I lead
Great work comes from great people. Keeping them motivated, aligned with their strengths, and protecting them from the noise is critical work.
Kind words
Things people say
Working with Taylor was the most mature and collaborative experience I've had working with a content designer.
What impressed me most when I started working with Taylor was her ability to blur the lines with product designers. She can partner on discovery and research and collaborates well on interaction design and even super high-fidelity visual design. I hope to work with her again in the future.
Bob Duncan
Director of Product Design · Peer
She makes people think critically about decisions, and I often find her guiding me toward the right decision, even if she's not making it herself.
Working with Taylor has been productive, collaborative, and honestly fun. Her wide design skills allow us to collaborate beyond the copy and thoroughly change the product. She is also very proactive and has no problem taking ownership and offering her opinions and help when needed.
Arth Shah
Sr. Product Designer · Collaborator
Taylor is a highly skilled content designer with a strong vision for the discipline.
She was instrumental in rapidly advancing our Figma skills, expanding our content standards, and championing a way of working that increased content design influence. She streamlined design processes on our assigned product vertical to improve our output and experience. More importantly, Taylor is an empathetic leader with a focus on personal growth. She's thoughtful, perceptive, and kind — always listening, asking questions, and acting on the information she's given. As my manager, she earned my trust and advocated on my behalf.
Kim Schreiber
Sr. Content Designer · Direct report
She's highly collaborative and gets into the weeds.
Pairing with Taylor has been seamless, she takes ownership of the areas and value she can add and contributes accordingly. She's highly collaborative and gets into the weeds of Figma, working with me towards solutions efficiently and timely. Lastly, she sees her work through to delivery by partnering with engineers, creating tickets, and ensuring her contribution makes it to production and in front of users.
Angel Ng
Principal Product Designer · Collaborator
Contact
Let's talk.
Open to roles outside of traditional titles where writing, creating, and leading with momentum is the daily practice.